Frequently Asked Questions
How do I download my software?
Pg1 Help Guide or click
hereHow do I use fast track?
Pg2 Help Guide
How do I select a book size?
Pg2 Help Guide
What is a custom cover?
Pg2 Help Guide
What is a standard cover?
Pg2 Help Guide
What is a keyhole cover?
Pg2 Help Guide
How do I import my photographs?
Pg4 Help Guide
How do I add picture layouts?
Pg5&6 Help Guide
How do I add backgrounds?
Pg5&6 Help Guide
How do I add borders?
Pg5&6 Help Guide
How do I add text?
Pg5&6 Help Guide
How do I add pages?
Pg8 Help Guide
How do I make my own picture layout?
You can use an existing layout and edit the layout to your specifications or on the Editing Tool Bar (link to page7), select the Add picture box (link to page7) icon and drag picture boxes onto your page to form your own layout.
How do I save my own page layout for future use?
Pg8 Help Guide
How do I rearrange the page order?
Pg7 Help Guide
How do I use the editing tool bar?
Pg7 Help Guide
How do I use the book status monitor?
Pg7 Help Guide
How do I change my book size while creating my book?
Before you save your book for printing, you are able to change the size of your book at any time.
Go to ‘Edit’ on drop down menu, select ‘Change Book’ and follow the instructions given.
How do I align images, text and layouts?
Pg9 Help Guide
How do I use the grid to align images, text and layouts?
Pg8 Help Guide
How do I change the order of overlapping images on a page?
Pg8 Help Guide
How do I use the Distribute Pictures option?
Pg9 Help Guide
How do I view single or facing pages in the main design window?
Pg9 Help Guide
How do I save my book to work on later?
Go to File and select ‘Save’.
It is recommended that you save your book often while working on it to avoid the
frustration of losing any information under unforeseen circumstances.
How do I save my book for printing?
Pg10-13 Help Guide
Can I create my own backgrounds?
You cannot create your own backgrounds in the My Nikon Photobook software.
However you are able to create backgrounds in other photo editing software and import the background in as an image. To place your new background image in your book, drag it from the ‘Book Pictures’ window onto a blank page and select either the ‘double or single page background’ option.
You can use any photograph, picture, self created graphic or self scanned texture as a background.
Can I create my own borders?
You cannot create your own border in the My Nikon Photobook software. However you can add your own borders to your images in a photo editing program prior to importing the images into the My Nikon Photobook program.
Can I drag a picture window over two pages?
You cannot drag a picture window over two pages.
What is the maximum number of pages I can add to my book?
Pg8 Help Guide
The maximum number of pages per book will be indicated when you select a book size before you start your project. Normally 84pages.
How long does it take to download my software?
The download time may vary. Average download time is 5mins.
How many MB is the software?
80MB
Is the software Mac and Windows PC compatible?
Yes. The software CD is provided with both Mac and PC versions of the software on it.
Can I move my project from one computer to another before I am finished?
No. The transference of your incompleted project to another computer is not possible.
When I have saved my book for printing, Can I email the dgl File to My Nikon Photobook?
No. Your order must be uploaded to our FTP site as offered in the saving process of your book or saved onto CD and posted to us or brought into store in order for you to receive an official order number before your order can be accepted for printing.
Can I email the dgl file to a friend?
The dgl file is an encrypted file that can only be opened by My Nikon Photobook. However, in the
saving process for your book, you will be offered an opportunity to save a watermarked
proof pdf (link to page11) of your book which can then be saved, emailed or printed.
How big is a dgl file?
The dgl file size depends on the size of your book and the size of the images in the book.
This averages between 10MB and 100MB
What is a dgl file?
Dgl is a file extension which encrypts your book file so that only My Nikon Photobook is able to print your book for you. Dgl stands for Digi Labs, an American based company who developed the My Nikon Photobook software.
How can I email a proof of my book to a friend?
Page11 Help Guide
How long does it take to print my book?
The production time for printing and binding is two weeks.
How much does a book cost?
A price list is included with the My Nikon Photobook software CD. Follow this link to view a price list online.
Can I create a book in another program and print it with My Nikon Photobook?
Only books created with the My Nikon Photobook program can be printed by My Nikon Photobook. Certain pdf book files supplied by other photobook programs may be accepted. Please contact info@mynikonphotobook.co.za to find out more.
Can I use a photo editing program to create layouts and add them to my book?
Yes. You are able to design page layouts in a photo editing program and add the design as an image background in the My Nikon Photobook program. However, you will not have the freedom to edit your design once it has been added to your book.
What file and colour format do my images need to be?
My Nikon Photobook allows images in JPEG, PDF and TIFF file formats and both RGB and CMYK and Grey scale colour formats.
What size do my images need to be?
Your images need to be no smaller than 2MB each and no larger than 10MB each. Remember the more 10MB files you have in one book, the slower the response of the program becomes.
How do I check the image quality of my images in the book?
Pg8 Help Guide
Troubleshooting
I installed my software but the program is not opening
If using Windows Vista, go to the User Account Control and turn it off.
How do I uninstall the software?
For Windows PC:
Go to the Control Panel on your computer, find “add and remove programs” and uninstall My Nikon Photobook
For Apple Mac:
Go to the applications folder on your computer, place the My Nikon Photobook program in the trash can and delete the trash can.
How do I uninstall the software without loosing my saved books?
The uninstall and reinstall process does not remove the previously created projects
What is a Pre-Print Book Validation Report?
Page10 Help Guide
How do I correct the errors shown by the Validation Report?
Page10 Help Guide
I made my book and saved it but now my book cannot find my images
My Nikon Photobook does not completely save your images into your book until the book is completed and saved for printing. Therefore, if your image file or folder on your hard drive was moved, deleted or renamed, the My Nikon Photobook program will not be able to find or recognise your images and they will no longer appear in the book.
My images are not loading into my book
My Nikon Photobook allows images in JPEG, PDF and TIFF file formats and both RGB and CMYK
and Grey scale colour formats and occasionally other BMP formats but not always. Any other images may not be recognised by the program. Alternatively, if your images are too large (eg: 20MB Tiff each), they may take several minutes to load into the book.
My images are taking long to load into my book
Your images need to be no smaller than 2MB each and no larger than 10MB each. Remember the more 10MB files you have in one book, the slower the response of the program becomes. A slow response can also be caused by a large number of images that you may have in your book.
My program keeps stalling while I am working on my book
Your images need to be no smaller than 2MB each and no larger than 10MB each. Remember the more 10MB files you have in one book, the slower the response of the program becomes. This can also lead to the program stopping all together.
Who do I contact for technical support?
info@mynikonphotobook.co.za
Why is the software telling me that I need more pages in order to print my book?
Pg8 Help Guide
I have added empty pages but I do not want to print them
If you are able to delete the extra pages and save it successfully without the program telling you to add the pages back, then do so but if this has proved difficult, when you hand in your book for printing, let an assistant know of this and ask for the pages not to be printed. Always make sure that all of your empty (unwanted) pages are at the end of your book otherwise they will be printed. Please click here to find out why this happens Pg8 Help Guide
The program has forced me to add empty pages but I do not want to print them
When you hand in your book for printing, let an assistant know of this and ask for the pages not to be printed.
Always make sure that all of your empty (unwanted) pages are at the end of your book otherwise they will be printed.
Please click here to find out why this happens Pg8 Help Guide
I have added empty pages on purpose how do I make sure they are printed?
Please make a clear note of this when you hand your order in to be printed.
