Frequently Asked Questions

Pg1 Help Guide or click here
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Pg2 Help Guide
Pg2 Help Guide
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Pg5&6 Help Guide
Pg5&6 Help Guide
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Pg8 Help Guide
You can use an existing layout and edit the layout to your specifications or on the Editing Tool Bar (link to page7), select the Add picture box (link to page7) icon and drag picture boxes onto your page to form your own layout.
Pg8 Help Guide
Pg7 Help Guide
Pg7 Help Guide
Pg7 Help Guide
Before you save your book for printing, you are able to change the size of your book at any time.
Go to ‘Edit’ on drop down menu, select ‘Change Book’ and follow the instructions given.
Pg9 Help Guide
Pg8 Help Guide
Pg8 Help Guide
Pg9 Help Guide
Pg9 Help Guide
Go to File and select ‘Save’.
It is recommended that you save your book often while working on it to avoid the
frustration of losing any information under unforeseen circumstances.
Pg10-13 Help Guide
You cannot create your own backgrounds in the pics2book software.

However you are able to create backgrounds in other photo editing software and import the background in as an image. To place your new background image in your book, drag it from the ‘Book Pictures’ window onto a blank page and select either the ‘double or single page background’ option.

You can use any photograph, picture, self created graphic or self scanned texture as a background.

You cannot create your own border in the pics2book software. However you can add your own borders to your images in a photo editing program prior to importing the images into the pics2book program.
You cannot drag a picture window over two pages.
Pg8 Help Guide
The maximum number of pages per book will be indicated when you select a book size before you start your project. Normally 84pages.
The download time may vary. Average download time is 5mins.
80MB
Yes. The software CD is provided with both Mac and PC versions of the software on it.
No. The transference of your incompleted project to another computer is not possible.
No. Your order must be uploaded to our FTP site as offered in the saving process of your book or saved onto CD and posted to us or brought into store in order for you to receive an official order number before your order can be accepted for printing.
The dgl file is an encrypted file that can only be opened by pics2book. However, in the
saving process for your book, you will be offered an opportunity to save a watermarked
proof pdf (link to page11) of your book which can then be saved, emailed or printed.
The dgl file size depends on the size of your book and the size of the images in the book.
This averages between 10MB and 100MB
Dgl is a file extension which encrypts your book file so that only Pics2book is able to print your book for you. Dgl stands for Digi Labs, an American based company who developed the Pics2book software.
Page11 Help Guide
The production time for printing and binding is two weeks.
A price list is included with the Pics2book software CD. Follow this link to view a price list online.
Only books created with the Pics2book program can be printed by Pics2book. Certain pdf book files supplied by other photobook programs may be accepted. Please contact info@pics2book to find out more.
Yes. You are able to design page layouts in a photo editing program and add the design as an image background in the Pics2book program. However, you will not have the freedom to edit your design once it has been added to your book.
Pics2book allows images in JPEG, PDF and TIFF file formats and both RGB and CMYK and Grey scale colour formats.
Your images need to be no smaller than 2MB each and no larger than 10MB each. Remember the more 10MB files you have in one book, the slower the response of the program becomes.
Pg8 Help Guide

Troubleshooting

If using Windows Vista, go to the User Account Control and turn it off.

How do I uninstall the software?

For Windows PC:
Go to the Control Panel on your computer, find “add and remove programs” and uninstall Pics2book

For Apple Mac:
Go to the applications folder on your computer, place the Pis2book program in the trash can and delete the trash can.

The uninstall and reinstall process does not remove the previously created projects
Page10 Help Guide
Page10 Help Guide
Pics2book does not completely save your images into your book until the book is completed and saved for printing. Therefore, if your image file or folder on your hard drive was moved, deleted or renamed, the Pics2book program will not be able to find or recognise your images and they will no longer appear in the book.
Pics2book allows images in JPEG, PDF and TIFF file formats and both RGB and CMYK
and Grey scale colour formats and occasionally other BMP formats but not always. Any other images may not be recognised by the program. Alternatively, if your images are too large (eg: 20MB Tiff each), they may take several minutes to load into the book.
Your images need to be no smaller than 2MB each and no larger than 10MB each. Remember the more 10MB files you have in one book, the slower the response of the program becomes. A slow response can also be caused by a large number of images that you may have in your book.
Your images need to be no smaller than 2MB each and no larger than 10MB each. Remember the more 10MB files you have in one book, the slower the response of the program becomes. This can also lead to the program stopping all together.
info@pics2book.co.za
Pg8 Help Guide
If you are able to delete the extra pages and save it successfully without the program telling you to add the pages back, then do so but if this has proved difficult, when you hand in your book for printing, let an assistant know of this and ask for the pages not to be printed. Always make sure that all of your empty (unwanted) pages are at the end of your book otherwise they will be printed. Please click here to find out why this happens Pg8 Help Guide
When you hand in your book for printing, let an assistant know of this and ask for the pages not to be printed.
Always make sure that all of your empty (unwanted) pages are at the end of your book otherwise they will be printed.
Please click here to find out why this happens Pg8 Help Guide
Please make a clear note of this when you hand your order in to be printed.